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Terms & Conditions Spain

The General Purchase Conditions set forth below, (hereinafter, the "CGC"), regulate the online retail store service of items with the trademarks VICTORIA® and BAMBA® (hereinafter, the "Articles" or, individually, the "Article"), accessible from the website

The General Purchase Conditions are composed of the following sections:

1.- Identification and contact data of the service provider.
2.- The General Conditions of Purchase and its acceptance.
3.- Coverage of the online store.
4.- The Articles and the information provided on the web.
5.- Purchase procedure and Registration.
6.- Currency and applicable taxes.
7.- Shipping costs and delivery time.
8.- Returns of the purchased items.
9.- Security Policy.
10.- Cookies and links.
11.- File of the transactions.

If you are interested in acquiring one of the VICTORIA® and BAMBA® items through the online store service, you will acquire the status of customer (hereinafter, the "customer"), so please read the following conditions carefully. to start the purchase process.

1.- Identification and contact data of the service provider.

The CGC regulates the sale of the products by the mercantile entity, "CALZADOS NUEVO MILENIO, S.L.", henceforth CALZADOS NUEVO MILENIO on the website or online store The identifying data of CALZADOS NUEVO MILENIO are:

Address: Tejerías Industrial Estate, C / Huertos S / N 26500 CALAHORRA (LA RIOJA) SPAIN
NIF: B26287037
Telephone: +34 941 14 81 24
Registered in the Mercantile Registry of La Rioja Volume 446, folio 124, section 8 th sheet LO 6390

If you have any questions, questions or concerns, please contact CALZADOS NUEVO MILENIO by e-mail at the email address, through the web contact form or, if you prefer, Calling the Customer Service number by phone +34 941 15 29 10.

The opening hours for the public are from 9:00 a.m. to 7:00 p.m., during winter time and from 8:00 a.m. to 3:00 p.m., during summer time and Friday (July / August). 

2.- General Purchase Conditions and their acceptance.

The online shop service of CALZADOS NUEVO MILENIO is subject to these GTC, which are complemented by the general conditions of access and use of the website "", which the client must consult through the "Legal Notice ", Of the aforementioned portal prior to accessing the online store and that will be inexorably linked to these CGC with its acceptance by the customer.In the event that the aforementioned general conditions of access and use of the website "", contain clauses that contradict these CGC, they prevail over those.

As a customer, you declare to be of legal age and have sufficient legal capacity to be bound by these CGC when contracting with CALZADOS NUEVO MILENIO.

To make a purchase through the online store CALZADOS NUEVO MILENIO it will be necessary for the client to provide the data requested for this purpose, with or without registration on the website, confirm your purchase and accept these GTC in the purchase form.The present CGC are available in Spanish, English, French and Italian.


3.- Coverage of the online store.

The service of the online store is intended for final consumers, in the sense established by Royal Legislative Decree 1/2007, of November 16, of the Law on Consumers and Users. Therefore, wholesalers, distributors, purchasing centers, supermarkets, or other intermediaries in the footwear sector are excluded from the service.

By virtue of the foregoing, the resale of items purchased through the online store is totally prohibited.

The items offered through the online store CALZADOS NUEVO MILENIO are currently distributed in Peninsular Spain, the Balearic Islands, Italy and France.

4.- The Articles and the information provided on the Website.

All the items offered on the website are a selection of products from the men, women and children's collection of the trademarks VICTORIA® and BAMBA®.

Each article is accompanied by the following information: reference of the article, images of the article, description of the article, collection to which the article belongs, available sizes, price (including taxes) and shipping costs.

CALZADOS NUEVO MILENIO makes all the efforts within its means to offer the information contained in the Web in a truthful way and without typographical errors, as well as to show the colors of the articles in the most faithful way to reality. However, the color of the items that appear on the screen may be subject to variations depending on the quality of the computer monitor or other device of the client.However, if the written information provided through the Web does not correspond to the reality of the article, the client will have the right to rescind his purchase without any cost on his part.

The availability of our articles is in real time, so it is possible that some selected items are not in stock. The online store of CALZADOS NUEVO MILENIO does not accept responsibilities derived from the lack of stock of any of the models shown.Our products can change every season.

Please note that the items in the shopping cart are not reserved, and may be purchased by another customer.

5.- Purchase and registration procedure.

A) PURCHASE FORM: In order to make a purchase through the online store of CALZADOS NUEVO MILENIO, the client can register in advance and open a customer account or directly access the choice of articles, providing their information in one step later.Consequently, the customer must complete the purchase form, or the registration form that can be accessed by clicking on the link called "Register." Once the customer is registered, their data will be saved for future purchases.

B) CHOICE: The client must select the desired item (s) by clicking on the corresponding image or purchase button, and then see the image, description and sizes available.Once the desired item has been chosen, the customer must choose size and click on the "Add to cart" link. 

C) MY BASKET: Once the selection is complete, the customer can follow the purchase process or select a new product by clicking "Continue shopping".Once the client has selected all the items that he wants to acquire, he should check that the data of the same ones that appear in the basket are correct (model, number, pairs).Likewise, the price of each item will be shown in the basket. Subsequently, the corresponding shipping costs will be applied. The order must be confirmed by pressing "Next" to choose the form of payment below.

D) METHOD OF PAYMENT: The customer must select the desired form of payment: credit or debit card or Paypal.For payments by credit or debit card (Visa, Mastercard and JBC), the charge will be made in real time through the payment gateway of the financial institution La Caixa, in an encrypted and secure (SSL). In cases of payment through Paypal, the management process will be that established by the usual Paypal procedures.

CALZADOS NUEVO MILENIO will be responsible for maintaining, insofar as it is empowered to do so, the data of the client's order in a secure manner; However, in case of absence of negligence, CALZADOS NUEVO MILENIO is not responsible for the losses that the client may suffer if a third party tries to access the information provided by accessing this web page in an unauthorized manner or when placing the order from this web page.

CALZADOS NUEVO MILENIO will not assume responsibility for delays in the delivery of the merchandise resulting from the lack of authorization by the bank.Victoria will not store the data of the customer's bank card, since the payment will be made in the bank's payment gateway.
E) CONFIRM: Once the form of payment has been selected, and before sending the order, the customer can view a summary of the shipping information, the payment method and his order.

The order must be confirmed by clicking on the "Confirm order" link.The confirmation of the reception of the order will be communicated through a confirmation e-mail; additionally, registered customers can proceed to track their orders, through the link "My orders" located within your user account.

If an error occurs in the message it may be a problem of temporary communication with the network or an error when writing the email address provided. In both cases, contact our Customer Service Department through the customer service telephone number +34 941 15 29 10 or through the e-mail CALZADOS NUEVO MILENIO reserves the right not to accept your order if, for example, it is not possible to obtain authorization for payment, if shipping restrictions apply on a specific item or if the item is not in stock. If this last case occurs, we will inform you by email and we will pay all the payments that have been made.

CALZADOS NUEVO MILENIO is not liable to the client or third parties for the removal of any merchandise from the website, even if it has been sold; nor for the elimination, revision or edition of materials or contents of the website; nor for refusing to process a transaction.


6.- Currency and applicable taxes.

The prices of the NEW MILENIO SHOES online store are shown in euros.

Website will offer the client all the information about the price and the characteristics of the articles before finalizing the purchase process.The prices in euros shown include VAT. CALZADOS NUEVO MILENIO will not be held responsible for special rates, customs duties or additional delivery costs.

CALZADOS NUEVO MILENIO reserves the right to modify its retail prices at any time, except for orders that have already been made.

7.- Shipping costs and deliveries.

Shipping costs of the items purchased through the online store will be borne by the customer. Its amount will be € 4.90 (Spain peninsular and Balearic Islands). Currently the following promotion is in force: free shipping for purchases over € 49.90 for deliveries in mainland Spain and the Balearic Islands.

After confirmation that the payment has been made and after the preparation of the order, the estimated delivery time of the article is 24 hours for Peninsular Spain and the Balearic Islands, reserving the right to delay an additional day in remote areas. Orders received from 4:00 pm from Monday to Thursday and until 3:00 pm on Friday will be prepared and delivered to courier the next working day. Orders placed on Friday from 3:00 pm or on weekends will be prepared on the following Monday and those made on holidays, will be processed the next working day. During holiday periods for the company orders will be processed the next working day. The holiday periods will be communicated in advance in the section "Shipping Policy".

The orders will be sent through the transport company MRW, according to their transport conditions.

Orders will be sent during business hours. Therefore, to avoid incidents in the delivery, the client must indicate the address in which the order can be delivered during this time, as well as a contact telephone number.

CALZADOS NUEVO MILENIO does not deliver in post office boxes. If for reasons of force majeure the order can not be delivered, the full amount of the purchase will be refunded.
The online store CALZADOS NUEVO MILENIO is not responsible for delays in cases of force majeure, such as interruption of activity or total or partial strike of postal services and means of transport or communications, floods or fire.

8.- Returns of the Items purchased.

If for any reason the customer is not satisfied with the item purchased, you can return it within 15 working days, from the date of delivery.

It will be the law of the place where the article has been delivered that determines the days that are to be considered as working days.

In order to exercise the right of return, it is essential that the articles have not been used. Likewise, the client must return the original original packaging.

To request a return, the client must contact us through our form in your private area, through the e-mail or by phone +34 941 15 29 10 during office hours, where we will provide you the information of the return. The sending of the package to return, along with the timely documentation should be sent to the following address:

Victoria Online Store
Calzados Nuevo Milenio, S.L.
Polygon Industrial Tejerías
C / Los Huertos s / n
26500 CalahorraLa Rioja - Spain

Once the return is received and if these conditions are met, CALZADOS NUEVO MILENIO will reimburse the cost of the product less the initial shipping costs after receiving the package by the same means of payment as the one made by the customer in the initial purchase.

Currently CALZADOS NUEVO MILENIO has a promotion subject to special conditions: "FREE SHIPPING COSTS FOR PURCHASES MORE THAN € 49.90" which only applies to actual purchases, which means that if a full return of an order is made subject to this promotion, the customer will be refunded the cost of the product minus the initial shipping costs, which had been previously discounted. If it is a partial return of an order, we will pay the totality of the invoice, as long as the cost of the items that the customer acquires exceeds € 49.90.

However, if the return of the item is caused by a defect or tare of the same, the amount corresponding to the shipping costs will be fully reimbursed to the customer by CALZADOS NUEVO MILENIO along with the amount of the item.

The cost and responsibility of the return shipment must always be at the customer's expense, not being accepted shipments postage due. CALZADOS NUEVO MILENIO recommends making the shipment by certified mail.

For more information about the return of the items, the customer can contact the Customer Service by phone +34 941 15 29 10 or by email to the address
It is only possible to make changes and returns of products purchased through the online store.

9.- Privacy policy.

USERS who wish to provide their personal data through any of the forms on the WEBSITE must be over 14 years of age. If not of full legal age but older than 14 years, we strongly recommend you check with your parents or guardians before registering.

The fields marked with an asterisk (*) on the different forms are required in order to make the corresponding request.

With respect to the LOPD, the USER is informed that the data gathered from these forms will be added to files properly entered in the General Data Protection Register, for which CALZADOS NUEVO MILENIO S.L. is responsible and the recipient.

The data requested are strictly necessary to correctly identify the sender and perform basic administrative and management tasksand to send commercial correspondence regarding CALZADOS NUEVO MILENIO S.L. services.

CALZADOS NUEVO MILENIO S.L. stresses its commitment to responsible and confidential use of the data, guaranteeing that the users’ data is processed in accordance with legal requirements and will only be used by CALZADOS NUEVO MILENIO S.L. and companies providing services for the indicated purposes.

The data collected are appropriate, relevant and not excessive with regard to the described scope and purposes. The user will at all times be answerable for the accuracy of the data provided and CALZADOS NUEVO MILENIO S.L. reserves the right to withhold the registered services from any users providing false data, notwithstanding any other actions applicable by law.

By sending any of the forms on this website or emails, the sender agrees to the automatic processing of the data included. In all cases, the data provided will NOT be transferred to third parties

10.- Cookies & Links.

USERS are informed that while visiting our website, CALZADOS NUEVO MILENIO may gather impersonal data, mainly by using cookies. These cookies, or small data files that the browser stores on the USER’s hard disk, may be used to compile specific information during the visit to our website and are temporary in nature.

The cookies help us to improve our website and provide a more personalised service. Specifically, they enable us to perform actions such as: recognise when you return to our website; estimate patterns of use for statistical purposes; store information regarding your geographical location and your browsing habits on our WEBSITE, in order to personalise our WEBSITE to match your location and individual interests.

We also use third parties cookies Google Analytics with analytical purposes.

You can refuse to accept cookies by setting up your browser to reject cookies. However, if you choose this set-up, you might not be able to access certain parts of the website or use some of our services. Unless you have changed the set-up of your browser to reject cookies, our system will produce cookies when you are connected to it.

CALZADOS NUEVO MILENIO is not the owner of other websites which you may access using the links on our WEBSITE. Consequently, USERS are solely responsible for accessing their respective contents and conditions of use.

11.- Transaccions archive.

The transactions carried out between the CALZADOS NUEVO MILENIO S.L. and the client will be archived by the first.